Privacy Policy for SylhetyHokkol.com
Effective Date: 18.06.2025
SylhetyHokkol.com is committed to protecting the privacy and security of our users' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, in accordance with the applicable laws of Bangladesh, including the Information and Communication Technology Act 2006, Digital Security Act 2018, and related privacy regulations.
1. Information We Collect
We may collect the following types of personal and non-personal information:
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Name, email address, phone number, shipping/billing address
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Shop details (for sellers), including bank information for payments
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IP address, browser type, and device information
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Cookies and usage data for analytics and security
2. How We Use Your Information
We use the information to:
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Create and manage user accounts and seller profiles
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Process orders, payments, and deliveries
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Improve our website and user experience
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Send you updates, marketing communications (only if opted-in)
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Prevent fraud and ensure security
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share data only with:
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Delivery partners for shipping
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Payment gateways (e.g. SSLCommerz, Nagad, bKash)
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Law enforcement or government agencies, if legally required
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data. All personal information is stored securely on encrypted servers, and access is limited to authorized personnel only.
5. Cookies and Tracking
We use cookies to enhance your browsing experience. You can manage your cookie settings through your browser preferences.
6. User Rights
As per Bangladeshi law, users have the right to:
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Access and update their personal information
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Delete their account or request data removal
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Withdraw consent to marketing communications
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Children’s Privacy
SylhetyHokkol.com does not knowingly collect information from children under the age of 13. If we learn that a child has submitted personal information, we will take steps to delete it.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
SylhetyHokkol.com
Email: hokkolsylhety@gmail.com
Phone: 01974084210