Terms and Conditions

Terms & Conditions for SylhetyHokkol.com

Effective Date: [Insert Date]
By using SylhetyHokkol.com, you agree to the following Terms and Conditions. Please read them carefully.

---

1. Introduction

SylhetyHokkol.com is an online marketplace that allows users to open shops, list products, and purchase goods and services. These Terms & Conditions apply to all visitors, buyers, sellers, and registered users.

---

2. Eligibility

By accessing or using the site, you confirm that:

• You are at least 18 years old or using the site under the supervision of a legal guardian.

• You agree to comply with all applicable laws and regulations of Bangladesh.

---

3. Account Registration

To sell or purchase, you must create an account.

• You must provide accurate, complete, and updated information.

• You are responsible for maintaining the confidentiality of your login details.

• SylhetyHokkol.com reserves the right to suspend or terminate accounts found to be fake, misleading, or used for fraudulent purposes.

---

4. Seller Policy

• Sellers must list only genuine, lawful products.

• No illegal, counterfeit, or banned items are allowed.

• All product descriptions, pricing, and stock details must be accurate.

• SylhetyHokkol.com has the right to remove listings that violate these terms.

---

5. Buyer Policy

• Buyers must provide accurate delivery information and make timely payments.

• Any fraudulent order or payment activity will result in account suspension and possible legal action.

---

6. Payments & Refunds

• Payments can be made using bKash, Nagad, Rocket, or credit/debit cards through our secure gateway.

• Refunds will be issued according to the product return policy and after proper investigation.

• We are not liable for delays caused by third-party payment providers.

---

7. Shipping & Delivery

• Delivery time may vary based on location and courier service.

• SylhetyHokkol.com is not responsible for damages or delays caused during shipment.

• Any delivery disputes must be reported within 48 hours of receipt.

---

8. User Responsibilities

You agree not to:

• Violate any law or regulation of Bangladesh

• Post harmful, abusive, or misleading content

• Infringe on intellectual property rights

• Attempt to harm or hack the website or its users

---

9. Suspension and Termination

SylhetyHokkol.com reserves the right to:

• Suspend or terminate your account without prior notice if you violate these terms

• Remove any product or content that we find inappropriate or unlawful

---

10. Intellectual Property

All content on SylhetyHokkol.com (logo, text, graphics, software) is the property of SylhetyHokkol.com and protected under copyright laws. You may not reproduce or distribute any content without written permission.

---

11. Limitation of Liability

SylhetyHokkol.com shall not be liable for:

• Any indirect or consequential loss

• Any dispute between buyers and sellers

• Service interruptions due to technical issues or force majeure

---

12. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of Bangladesh. Any legal disputes shall be resolved under Bangladeshi jurisdiction.

---

13. Contact Us

For any questions, complaints, or legal concerns:

SylhetyHokkol.com
Email:hokkolsylhety@gmail.com
Phone: 01974084210

---